Consent to collect and process Personal Data

The Cyprus Refugee Council (CyRC) is committed to handling Personal Data of all our beneficiaries responsibly and subject to the CyRC Privacy and Data Protection Policy and all applicable law. CyRC is the controller of the submitted data and can be contacted at Tel. +357 22205959  or info@cyrefugeecouncil.org 

1. The following information must be read in conjunction with the Terms of Use and the Privacy Policy of the website HelprefugeesWork

2. “Personal Data” or “Data” means any information relating to an individual and includes any information related to the asylum claim or immigration status; biographical data (biodata) such as name, sex, marital status, date and place of a birth, country of origin, country of asylum, individual registration number, occupation, religion and ethnicity; biometric data such as a photograph, fingerprint, facial or iris image, as well as any expression of opinion about the individual, such as assessments of the status and/or specific needs.

3. Personal data is collected and processed by CyRC only on one or more of the following legitimate bases: (a) With the consent of the beneficiaries; (b) In the vital or best interests of the beneficiaries; (c) to enable CyRC to carry out its mandate; (d) Beyond CyRC mandate, to ensure the safety and security of beneficiaries or other individuals; (e) to perform obligations owed to the beneficiaries; (f) for the purposes of safeguarding legitimate interests; (g) to form a profile about the beneficiary; (h) to investigate or settle enquiries or disputes: (i) to comply with applicable laws, court orders, other judicial process, or the requirements of any applicable regulatory authorities.

4. Personal data collected by the CyRC is disclosed to the United Nations High Commissioner for Refugees (UNHCR). Personal data shall only be disclosed or transferred to other governmental or non-governmental entities and organizations for one of the above legitimate bases and in the best interest of the beneficiary. None of the personal data collected and processed shall be transferred outside the European Economic Area.

5. All beneficiaries have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

6. All beneficiaries have the right of access to a copy of the information comprised in their personal data, restriction of processing, objection to processing that is likely to cause or is causing damage or distress, prevention of processing for direct marketing, objection to decisions being taken by automated means, as well as rectification, blockage, erasure or destruction of inaccurate Personal Data where considered right by the CyRC or Office of the Commissioner for Personal Data Protection in case of recourse to them. 

7. All beneficiaries have the right to claim to compensation for damages caused by a breach of the terms of the Policy and applicable laws and regulations.

8. Complaints mechanism: Beneficiaries have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection 1 Iasonos str., 1082 Nicosia, P.O.Box 23378, 1682 Nicosia Tel: +357 22818456, Fax: +357 22304565, Email: commissioner@dataprotection.gov.cy and/or lodge a complaint in accordance with the CyRC complaints mechanism.  Individuals wishing to lodge a complaint with the CyRC complaints mechanism must do so in writing and can do so in any language. Complaint forms are available at the Front-Desk. Complaints can be made anonymously however CyRC assures that all complaints are treated in the strictest confidence. By providing contact details CyRC will be in a position to carry out a more thorough investigation into the complaint.

For the complete CyRC Privacy and Data Protection Policy as well as for more information, enquiries and recommendations, please visit our website at www.cyrefugeecouncil.org or contact the Front Desk at 22 20 59 59 or at info@cyrefugeecouncil.org.