Our client is one of the most respectable online financial brokers companies with an ongoing growth and success for the past years, fully regulated and expanding their local team, in Cyprus. Due to such an invigorating and fast paced evolution, the company is currently seeking for a strong professional to fill the position of a Chinese Speaking Back Office Officers based in Limassol or Nicosia, Cyprus.
Please see below the main criteria for this role.
Key objectives of the role and responsibilities:
- Dealing with client account requests such as change of account type, account currency, leverage;
- Responding to client requests and inquiries via email;
- Validating documentation provided by our clients;
- Processing deposits, withdrawals, refunds and charge backs;
Required experience and main characteristics of our preferred candidate
- Degree in a business-related field is considered an advantage;
- Experience in a similar position will be a plus;
- Fluent Chinese speaker with good oral and written skills in English;
- Efficient and detail oriented;
- Computer and numerically literate;