Personal information: 
First name: 
Cliffe Tinziem
Last name: 
Tando
Gender: 
male
Country of Origin/Ethnicity:
Age: 
27 years
District of Residence:
Job preferences: 
Desired Occupational Field/Sector:
Employment type:
Available to work at:
Available to start on: 
July, 2020
Additional info: 

I am a native English speaker from Cameroon and did all my educational career all in English. I studied BSc in Biochemistry and acquired knowledge and skills as a warehouse worker and call centre operator from my previous jobs experience in my country. I love teamwork and am patient with everyone, am a fast learner and also love to improve my skills in everything I dont. I wish my application is been taken into consideration.

Your faithful Cliffe.

Work experience: 
Total Duration of Experience: 
2018 Years
Employment type:  full time Occupational Field/Profession:  Office Support-Customer Service-AccountingCustomer Service-Call Center
Info about work experience: 

CUSTOMERCARE & RECEPTIONIST AT NJIEFORBY HOTEL, BUEA CAMEROON

  • Handle 30+ calls daily, with duties including signing up new customers, retrieving customer data, presenting relevant information, and counseling services. 
  • Trained two new employees on how to enter customer data and organizing customer interaction logs.
  • Received an average 85% customer satisfaction rating to date, 15%  higher than the company's average
  • Research complicated cases without prompting to provide more comprehensive service to customers.
  • Suggested a new tactic to persuade canceling customers to stay with the company, resulting in a 5% decrease in cancellations.
Total Duration of Experience: 
2017 Months
Employment type:  full time Occupational Field/Profession:  Office Support-Customer Service-AccountingCustomer Service-Call Center
Info about work experience: 

WAREHOUSE WORKER, NJIEFORBY SUPERMARKET AT BUEA CAMEROON.

  • Warehouse general worker at Njieforby supermarket, I performed all warehouse laborer duties including picking, packing, counting, record keeping, and maintaining a clean area.
  • Consistently maintained picking/packing speeds in the 95th percentile.
  • Picked all orders with 100%  accuracy despite high speeds.
  • Maintained a clean work area, meeting 98% of inspection requirements.
Education: 
Educational level:  University
Certificate/degree and Title: 
Bachelor Degree in Biochemistry
Institution Name - Place: 
University of Buea
Period of study: 
October, 2013 to December, 2017
Further Details: 

 

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