The Job Responsibilities

Our Back-Office Department is responsible to provide a swift, fast and accurate execution of client payment transactions of Clients and Business Introducers. It ensures that Clients’ payments are executed in a timely manner and in accordance with regulatory requirements. Safeguards the amendment process of all changes that are in line with the guidance and accurate reflection on our system.

The ideal candidate will possess the following qualifications/skills:  

• Graduated with a College/University degree

• Excellent command of English language, both verbal and written. Additional languages such as Arabic or Farsi will be considered as a plus
• Excellent communication and interpersonal skills
• Outstanding customer communication skills
• Strong knowledge in Microsoft Office and Computer literacy
• Works independently and as a part of a team
• Ability to work under pressure and meet deadlines
• Must be eligible to work in Cyprus

The successful candidate will be accountable for:

• Inputting, processing, authorizing and reviewing deposits and withdrawals.

• Assisting and performing KYC related to payments, to ensure that all processing meets regulatory requirements.
• Resolving internal and external queries regarding payments in a timely and professional manner.
• Identifying and enhancing internal procedures, systems and controls.
• Assisting and supporting with auditing and reconciliation of payment transactions.
• Answer all emails received from clients regarding queries on payment transactions.
• Dealing with queries swiftly and effectively whilst providing an impeccable customer Service.

The successful candidate will receive:

• Salary directly dependent on candidate's profile and experience
• Company health insurance
• 13th salary
• Modern working space at a central and convenient location of Limassol close to the highway
• Friendly multinational environment comprising combination of younger enthusiastic and more experienced colleagues
• Opportunities for professional learning and growth

How to Apply:

Interested applicants should send a detailed resume with cover letter outlining their qualifications, only through our website: www.windsorbrokers.com/careers

Windsor is an Equal Opportunity Employer and actively committed to promoting equality and diversity, and expects all staff to share this commitment

We wish to thank all applicants for their interest.

Those applicants selected for an interview will be contacted by Human Resources.