Company/Organization Name: 
XM
Occupational field/Profession:
Region:
Description: 

Arabic/Kurdish Speaking Customer Care Officer

Reference Number: CCOKU1019

The position:

Looking for passionate and self-motivated professionals to join our team. Follow the link to find out more about the position. 

http://goo.gl/s5YeJm

 

The main responsibilities of the position include:

  • Dealing with clients’ inquiries via live chat, email and telephone
  • Performing personal clientele analysis and taking actions as required
  • Handling client inquiries appropriately and ensuring that high level service is provided
  • Promoting available products and services to clients
  • Developing and maintaining excellent relationships with prospective and existing clients
  • Cooperating effectively with other departments as required
  • Contributing to team effort by achieving targeted results

 

Benefit from:

  • Attractive remuneration package plus performance related reward
  • Private health insurance
  • Corporate pension fund
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

Type of employment: Full time

Location: Limassol, Cyprus

Please visit our website www.xm.com/careers to submit your online application for this position.  

 

 

All applications will be treated with strict confidentiality!

 

Deadline of application: 
Thursday, May 30, 2019
Required education level:
Required Languages:
Employment type:
Required Qualifications/Skills: 

Main requirements:

  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Fluent Arabic/Kurdish speaker with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Valid work permit required